Is your website built on a Drupal content management platform? Are you using Drupal application modules to better serve your online community, improve your organization’s productivity, and boost your website’s performance? Then you are sure to be interested in OpenConcept’s high value, high performance Drupal website hosting and support service package.

The OpenConcept Drupal website support agreement includes complimentary Drupal website hosting in our secure Ottawa hosting centre. We offer generous data storage and bandwidth usage maximums, above which nominal excess-use rates apply.

Our Drupal Website Hosting and Support Package is designed for the many thousands of organizations which primarily use their Drupal websites to inform visitors about the organization’s mission, services, and programs.  We can host and support a variety of website needs including providing registration, enrollment, and information management services, e-commerce services, social networking and interactive community services, and other content management and transactional services.

With our hosting and support agreement, we closely monitor and log website performance. We run daily backups on a 7-day rotating basis of all your website's data and system files, and store the backups securely offsite for added protection. We automatically apply Drupal CMS security patches as soon as patches are released. In the event of a site performance problem, security breach, or other emergency, we will notify your organization’s designated contact person by email. You will authorize any upgrades or recovery options that need to be taken.

For a complete description of our Website Hosting and Support Agreements, please visit:

• Standard Support Agreement
• Enhanced Security Support Agreement

A website audit may be necessary

Prior to initiating the delivery of Drupal Website Hosting and Support Services, and if we do not already know your website through having recently worked on it or hosted it, we may need to do an audit of your website’s architecture, supporting databases, embedded applications, and server setup and configuration. The purpose of the audit is to confirm that there are no significant structural or configuration deficiencies, redundant or conflicting process applications, or non-standard code in your website’s user interfaces, underlying applications, or databases that may prevent or impede our ability to satisfactorily deliver our Website Hosting and Support Services for you.

There will be a charge for us to do the audit of your website. Following the audit, we will provide you with a written report of our findings and our recommendations for corrective actions if any deficiencies are found.

If your website software architecture is out of date, it will need to be upgraded to a current, stable, and secure version of the software before we can initiate delivery of our website hosting and support services. We will be pleased to provide your organization with a detailed proposal to complete an upgrade or any other enhancements of your website that you may request.

Additional support services

OpenConcept can take over the management various other web support services in order to consolidate and properly manage these services. Click here to learn more about our Additional Support Services.

Contact us today

Ready to set up your Website Hosting and Support Package? Need more information about our services? Let our team help you with your site, contact us today.